FAQ's

Frequently Asked Questions

We want to answer every insulation and attic question you have, from vermiculite removal to mould remediation to new insulation. If you do not find what you are looking for below, please contact us and we will give you a straight answer.

Cellulose is a blown in insulation made mostly from recycled paper, with up to 85 percent recovered content from sources like newsprint. It is treated with safe additives that make it resistant to fire, mold, and pests. Of the common insulation materials it carries one of the smallest environmental footprints, because it puts paper back to use instead of sending it to landfill. At Celluloseman we install loose fill cellulose in attics, cathedral ceilings, walls, floors, and basement walls, and it is one of several services we provide alongside insulation removal, vermiculite removal, and mould remediation. Because it is blown in rather than laid in batts, it fills gaps, settles around wiring and pipes, and reaches the awkward corners that bats tend to miss.

Vermiculite is a natural mineral that was used as loose fill insulation in many older homes. It looks like small pebbles, usually light brown, grey, or gold, ranging from about 2 to 10 millimetres across. On its own, vermiculite is light, fire resistant, and a reasonable insulator. The concern is not the mineral itself but where some of it came from. A large share of the vermiculite sold for insulation before the 1990s was contaminated with asbestos, which is why any vermiculite found in an older attic should be treated with caution until it is tested.

It can, if the vermiculite contains asbestos and the material is disturbed. When disturbed, asbestos fibres can become airborne, and breathing them in over time has been linked to serious illnesses including lung cancer, asbestosis, and mesothelioma. These conditions often take 15 to 20 years to appear after exposure, and the risk rises with the amount and length of exposure. Smoking raises it further. The safest approach is to leave vermiculite undisturbed and have it tested before any renovation, removal, or attic work. If your home was insulated before 1990 and you see loose fill that looks like small pebbles, do not handle it yourself. We can test it and, if needed, remove it safely.

Because vermiculite can contain asbestos, we treat every removal as if it does until testing proves otherwise. We seal off the work area to stop fibres from spreading, use specialized equipment to extract the material directly from the attic, and dispose of it under the proper procedures for hazardous material. Our truck mounted vacuum system pulls the insulation straight out of the attic without bagging it inside your home, which keeps both the mess and the exposure to a minimum. If you suspect you have vermiculite, the safest first step is to leave it alone and call us to test and assess it.

The cost depends on the size of the attic, how much material is present, how accessible the space is, and whether testing confirms asbestos. Vermiculite removal is more involved than standard insulation removal because of the safety procedures required, so it is priced accordingly. We cannot give a fair number without seeing the space, so we provide an assessment, confirm whether the material is hazardous, and give you a clear written quote before any work begins.

You cannot tell by looking alone, which is why testing matters. The biggest warning sign is vermiculite, the loose fill that looks like small pebbles and is found in many homes insulated before 1990, since a large share of it was contaminated with asbestos. If you see that kind of material, do not disturb it. We provide testing and identification support that confirms whether your insulation is safe, and if asbestos is present, we remove it safely under proper procedures.

We use an engineer designed truck vacuum system that extracts insulation directly from the attic and pulls it straight outside, with no bagging and no hauling material through your home. This keeps dust and debris out of your living space and makes the whole job faster and cleaner than traditional removal. It is one of the reasons homeowners and industry partners refer us for the difficult removals that other companies would rather avoid.

Not always. If your existing insulation is dry, clean, and in good condition, we can usually blow new cellulose right over top to bring you up to the R value you need. Removal is necessary when the old material is wet, mouldy, damaged by rodents, contaminated with vermiculite or asbestos, or so degraded that adding more would not help. Part of every assessment is checking the condition of what is already there, so you only pay for removal when it is genuinely needed.

In most cases you do not. Our removal process is contained and clean, and our truck mounted vacuum system pulls material out of the attic without carrying it through your living space. For vermiculite or asbestos work we take extra containment steps, and we will tell you in advance if any part of the job calls for you to stay out of certain areas for a short time. We walk you through exactly what to expect before we begin.

Attic mould usually comes from trapped moisture and poor ventilation, so we start by finding and addressing the cause rather than just the surface. We remove affected insulation, treat and clean the mould from the attic structure, sanitize and deodorize the space, and correct the ventilation problems that allowed it to grow. Once the attic is clean and dry, we install new insulation so you are left with a healthy, properly protected space. We handle mold remediation inside the home as well, not only in attics.

Yes. When insulation has been soiled by rodents or other contamination, we remove it completely and then sanitize, deodorize, and treat the space to control odour and bacteria. Rodents leave droppings and nesting material that can affect air quality, so simply covering it with new insulation is not enough. We clear the contamination, clean the attic, and only then install fresh insulation.

Good insulation, paired with proper ventilation, helps control the temperature swings and condensation that lead to mould in attics. Cellulose is treated to resist mold growth, but it cannot fix an existing moisture or ventilation problem on its own. If we find signs of mold or poor airflow during an assessment, we deal with the cause first, which may include mould removal and proper exhaust ventilation, before any new insulation goes in.

Better insulation lowers your heating and cooling bills and keeps indoor temperatures steady through the year. It slows the movement of heat, holding warmth inside during winter and keeping it out during summer, so your furnace and air conditioner run less. Cellulose is dense enough to fill tight spaces and resist air movement, which cuts down on drafts and cold spots. Many homeowners also notice the house is quieter, since the same density that blocks air also dampens outside noise. Over time the energy savings often pay back the cost of the upgrade.

The cost depends on a few things: the size of the area, the type of insulation, how much R value you are adding, and whether old insulation needs to come out first. A straightforward attic top up costs far less than a full removal and replacement, or insulating walls and basements. Because every home is different, the honest answer is that you need a proper assessment for an accurate number. We measure your current insulation, explain your options, and give you a clear written quote with no obligation.

Yes. Ontario homeowners can currently qualify for rebates through the Home Renovation Savings Program, delivered by Save on Energy and Enbridge Gas. There is a standalone attic stream that offers up to 1,250 dollars for attic upgrades with no energy assessment required, and a multi measure stream that offers larger rebates when you complete two or more upgrades along with a home energy assessment. The program is currently set to run into late 2026, and amounts and rules can change, so it is worth confirming what applies before you start. The older Home Efficiency Rebate Plus program closed in early 2024, so any quote based on those figures is out of date. Contact us and we will help you understand what your home may qualify for.

Most attics in Ontario are insulated to around R 50 to R 60, which usually means roughly 16 to 18 inches of blown cellulose depending on density. Many older homes were built to much lower standards and have settled or thinned well below that, which is why top ups are so common. The right number for your home depends on your existing levels and the code or rebate target you are aiming for. We measure what you have and recommend the depth that gets you to the right R value without overspending.

Both work, but they behave differently. Blown cellulose is denser, so it resists air movement better, fills gaps more completely, and tends to be quieter and stronger against drafts. It also uses far more recycled content. Fiberglass is lighter, often costs a little less, and does not absorb moisture the way some materials can. For attic top ups and homes where air sealing and sound matter, cellulose usually has the edge. We install both, so the best choice comes down to your home, your budget, and your goals, and we are happy to walk through both during an assessment.

If the existing insulation is healthy and simply too thin, a top up is the faster and cheaper fix, and it is all most homes need. Full replacement makes sense when the old insulation is contaminated, damaged by water or pests, or hiding a problem like mould. We always inspect before recommending one or the other, because there is no reason to tear out insulation that is still doing its job.

Cellulose settles slightly after installation, which is normal and accounted for in the way it is installed. A professional installer blows it to a set density and depth so that once it settles, you are still left with the R value your home needs. Problems only show up when insulation is installed too thin or at the wrong density, which is why correct installation matters as much as the material itself.

No. Cellulose is treated with fire retardant additives that make it resistant to flame, and it is tested to meet Canadian fire safety standards. Its density actually slows the spread of fire by limiting the oxygen that can move through it. Like any insulation, it needs to be kept the proper distance from heat sources such as certain light fixtures and chimneys, which is part of a correct installation.

Cellulose is treated with additives that resist pests, so it does not draw in rodents or insects the way untreated materials can. The same treatment helps deter mold. No insulation is a guaranteed pest barrier on its own, so if you already have a rodent problem it should be dealt with before new insulation goes in. We check for signs of pest activity during every assessment and handle contamination cleanup when it is needed.

Our cellulose is tested and listed with the Canadian Construction Materials Centre and meets current Canadian and American building codes and standards. It has been field tested across a wide range of homes and climates, and it holds its R value well over time when it is installed at the correct density. Performance also depends on proper installation, which is why we measure your existing levels, calculate the coverage you need, and install to the depth that meets code for your application.

Most attic insulation projects are finished in a single day. A standard top up can take only a few hours, while a full removal and replacement, or a larger home that includes walls and basement work, may take longer. When we provide your quote we also give you a realistic time estimate, so you know what to expect.

Yes, to a degree. The same density that makes cellulose good at stopping air movement also helps absorb sound, so many homeowners notice a quieter home after insulating, especially in walls and between floors. For rooms where sound control is a priority, such as a home office or a tenant space, we also offer dedicated soundproofing and draftproofing that go further than standard insulation.

Spray foam is an insulation that expands on contact to seal gaps and form an air tight barrier. It delivers a high R value per inch and works well in tight spaces, rim joists, and areas where stopping air leakage is the main goal. It usually costs more than blown insulation, so it is often chosen where its sealing ability is worth the investment. We can advise whether spray foam, cellulose, or fiberglass makes the most sense for your project.

Dry ice blasting is a cleaning method that fires small pellets of solid carbon dioxide at a surface to lift away mould, soot, residue, and other contaminants. It is clean and non toxic, leaves no secondary waste behind because the dry ice evaporates, and reaches into the tight framing of an attic where scrubbing is difficult. We use it as part of attic restoration, especially after mold or contamination, to leave the space clean before new insulation is installed.

Common signs include rooms that are hard to keep warm or cool, rising energy bills, drafts, ice dams on the roof in winter, and uneven temperatures between floors. If your home is more than a couple of decades old and the attic has never been upgraded, there is a good chance it sits below today's recommended levels. The surest way to know is an assessment, where we measure your current insulation and tell you whether a top up or a replacement is worth it.

We are based in Ontario with service locations in Barrie, Newmarket, and Richmond Hill, and we cover a radius of roughly 200 to 300 kilometres from Toronto. That includes the Greater Toronto Area along with communities such as Hamilton, London, Kingston, Beaverton, and as far as Sault Ste. Marie. If you are not sure whether you fall within our coverage, give us a call and we will let you know and book your assessment.

Yes. We are fully licensed and insured, and we carry WSIB coverage, so you and your property are protected on every job. Our crews are trained and experienced across insulation installation, insulation and vermiculite removal, asbestos related work, mould remediation, and restoration. We have served more than 1,000 Ontario customers since 2002, and every assessment and written quote is free and carries no obligation.

Yes. We back our work with a lifetime warranty, which reflects the confidence we have in our materials and our workmanship. We have built our business since 2002 on referrals and repeat customers, so standing behind every job is central to how we operate. The details of the warranty are laid out in your quote, so you know exactly what is protected.

Our standard hours are Monday to Friday, 7:00 in the morning to 7:00 in the evening. We also offer 24 hour emergency service for urgent situations such as water damage or contamination that cannot wait. If you have an emergency outside regular hours, call our main line and we will respond.

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